FAQ + Postage costs
- WHAT FORM OF PAYMENT DO YOU ACCEPT?
- We use PayPal for payments which encrypts your confidential data at the highest level commercially available.
- DO I NEED A PAYPAL ACCOUNT?
- No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
- WHERE DO YOU SHIP?
- please contact us if you are outside the UK.
- Shipping costs - UK
- £5 for orders up to £60
- £8 for orders from £61 - £149.00
- £15 for orders from £150.00 - £249.99
- £16 for orders from £250.00 - +
- Larger furniture items please contact us regarding delivery costs.
- WHAT IS FLOCK
- Flock is tiny nylon fibres that are put on with a static charge this makes the fibres stand up giving it its stroke-ability.
- HOW DO I CARE FOR MY FLOCK
- If it gets dusty, brush with a soft brush.
- If the flock gets squashed which it might do in the post, don't worry it will spring back up.
- As with all bright colours it can fade in sunlight. So keep out.
- There will be some fibre loss, don't worry its not going bald.
- NEED MORE INFO
- Then please call us on 01245 364 212 or email us from the contact page.